As a member of the KDDI group,KDDI Evolva has outstanding achievements and a wealth of experience. We provide with excellent staffing that meets our customers’ needs and makes an immediate impact.
- Expert knowledge as a member of the KDDI group, which is a global communication company
- Superb telephone handling skills
- Excellent foreign language skills
- System support in areas including network technologies
- High quality staff training systems
- Thorough post-placement reviews
- Temporary-to-Permanent staff placement, etc.
- Office
- Administrative work, PC operation
- Data entry, clerical sales, general work
- Accounting, secretarial, reception duties
- Telemarketing
- Call center, customer center
- Help desk, marketing research
- Technical support
- Satellite coordination, network maintenance and management
- Telecom center operation for international conferences and events (We have a wealth of experience in sporting events)
- Sales
- Conducting scheduled visits to customers’ stores, providing sales assistants
- obtaining necessary staffing in a timely manner
- no need to provide additional coverage, such as transportation and insurance
- ensuring staffing with optimal skill set
- minimal labor management
- flexibility in adjusting their workforce based on workload fluctuations
- no additional cost in developing specialists
- We utilize a three-step check system in selecting optimal staffing for our customers’ needs.
- Aptitude test
(an objective test to analyze each individual’s characteristics for suitability) - Skill check
(data entry, telephone handling skills and spoken English comprehension test) - Interview
(to select highly-motivated individuals through thorough screening)
- Aptitude test
- We conduct pre-placement training to further enhance each individual’s ability.
- Etiquette and manners
(to assure basic manners in the workplace) - PC skills
(Word, Excel,and typing skills) - Telephone handling skills
(proper use of honorifics, basic phone handling manners)
- Etiquette and manners
