Contact Center Services

Technical Support

We provide technical support
with our advanced technical knowledge,
for both businesses and individual customers.

We leverage hands-on experiences and expertise acquired by providing technical support to KDDI Group, to conduct root cause analysis of clients’ issues, to propose the most optimized solution.

List of Services

Technical Consultation Services

We support inquiries from both business and individual customers for the clients’ services & products (providing solutions with consultation sessions.)

Failure Reporting and
Repair Service Desk

We can accept failure reports and service requests for various products such as electrical appliances.
We can also provide after service follow-up calls.

Internal
Help Desk

We can conduct internal survey for clients’ employees, to help clients’ internal business operations running smoothly.

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