KDDI Evolva

History

2018
  • Oct.
    Winner of the Silver Award In the PRIDE Index The PRIDE Index was established by a private organization, Work with Pride
  • Oct.
    Opening of the "Naha Asahibashi Center" Designated as the New office location for "KDDI Evolva Okinawa(KEO)"
2017
  • Dec.
    Acquired PCI DSS certification
  • Jul.
    Opened "Pearson VUE" test center
  • Jul.
    Opened IT school "Swing IT"
  • May.
    Employment base for people with disabilities
    "Sachi Mitsurusato KDDI Evolva Nobiru"start business.
  • Feb.
    "Various way of working Practical companies"Platinum + (Plus) Certification
  • Jan.
    Established KDDI Evolva Job Share Inc. as wholly owned subsidiary by Evolva Business Support Inc.
2016
  • Nov.
    YAMAGATA WORKPLACE is Awarded "OFFICE ENVIRONMENT Excellence AWARD" Contact center Award 2016.
    FUKUOKA WORKFORST is Awarded "OFFICE ENVIRONMENT AWARD" Contact center Award 2016.
  • Oct.
    Opened "Near-Taku Office Kamifukuoka" contact center featuring Childcare facilities.
  • Sep.
    FUKUOKA WORKFORST is Awarded "New Office Encouragement Prize" From NIKKEI Inc. & New Office Promosion Association.
  • Jun.
    Opened "EvolCity" at Shinjuku Office.
  • Mar.
    Worked out the Action Plans for The Act of promotion of women's Participation and Advancement.
2015
  • Sep.
    YAMAGATA WORKPLACE is Awarded "GOOD DESIGN AWARD" from Japan Institute of Design Promotion.
  • Aug.
    YAMAGATA WORKPLACE is Awarded "New Office Encouragement Prize" From NIKKEI Inc. & New Office Promosion Association.
  • Aug.
    Certificated “Kurumin mark”, a symbol of a company supporting childcare.
  • May 
    Kyushu/Shikoku Office move to new promises in Fukuoka.
2014
  • Dec.
    The 10th anniversary
  • Jun.
    YAMAGATA WORKPLACE is completed.
2013
  • Sep.
    Opened Matsuyama Center.
  • Jul.
    Opened Yamagata Office
    Acquired all shares in TEPCO Call Advance Inc. and changed name to KDDI Evolva Call Advance Inc.
  • Jun.
    Relocated Chugoku/Shikoku Branch.
  • May 
    Relocated Tohoku Branch.
  • Apr.
    Opened Mobara Center.
  • Mar.
    Expanded BPO solution services.
    Launched local contact center support and agency services in Southeast Asia.
  • Feb.
    Expanded IT solution services.
2012
  • Sep.
    Launched "Social CRM Service" contact center solutions.
  • Apr.
    Updated next generation support (general business owner action plan).
    Expanded "Technical Support" contact center solutions.
2011
  • Dec.
    Commenced outsourced operations at au Sendai Contract Center.
  • Jul.
    Acquired all shares in Niscom Business Support Co., Ltd. and changed name to Evolva Business Support Inc.
2010
  • Aug.
    Opened Yokohama Center.
  • Mar.
    Relocated Head Office.
2009
  • Mar.
    Opened Sasebo Center 2.
    Opened Kanazawa Sales Office.
2008
  • Dec.
    Opened Takamatsu Sales Office.
  • Sep.
    Developed and released "Telephone Check & Go" telephone manners training software products.
  • Jul.
    Launched "Denpoppo" international telegram service for the domestic market.
  • Jun.
    Obtained ISO 27001 information security management system certification.
  • May 
    Officially launched "PatMail" email newsletter publication system for mobile phones.
2007
  • Oct.
    Opened Sasebo Office.
  • Jun.
    Opened Hiroshima Sales Office.
  • Jan.
    Obtained ISO 14001 environmental certification.
2006
  • Oct.
    Opened Tohoku Branch.
  • Sep.
    Obtained Privacy Mark certification.
  • Feb.
    Merged with TU-KA Service Co., Ltd.
    Launched 104 directory services via au.
2005
  • Dec.
    Merger between KDDI Telemarketing Okinawa Inc. and Okinawa Contact Center Inc. Established KDDI Evolva Okinawa Inc.
  • Oct.
    Transferred building management operations to KDDI Technical Engineering Service Corporation.
  • Jul.
    Merged with KSS Clean Corporation.
  • Jun.
    Established KDDI Telemarketing Okinawa Inc. as wholly owned subsidiary.
  • May 
    Merged with CTC Create Inc.
2004
  • Dec.
    Changed name from KDDI Telemarketing Inc. to KDDI Evolva, Inc.
  • Oct.
    【KDDI Telemarketing Inc.】 Merged with KDDI Sogo Service Co., Ltd. to expand operations, focusing particularly on BPO services.
  • Jun.
    【KDDI Telemarketing Inc.】Opened Fukuoka Center.
  • Apr.
    【KDDI Telemarketing Inc.】Merged with KDDI Teleserve Inc. to provide comprehensive BPO resources for the KDDI Group.
2003
  • Feb.
    【KDDI Telemarketing Inc.】Opened Sapporo Center.
2002
  • Jul.
    【International Tokyo Service Co. Ltd.】 Merged with KDDI Shoji Co., Ltd. and K Tourist Co., Ltd.
  • Feb.
    【KDDI Telemarketing Inc.】 Opened Shinjuku Marketing Center.
2001
  • Aug.
    【KDDI Telemarketing Inc.】 Opened Chiba Center.
  • May 
    【International Tokyo Service Co. Ltd.】 Changed name to KDDI Sogo Service Co., Ltd. following mergers with building management companies in Osaka, Oyama and other locations.
  • Jan.
    【KDD Telemarketing Inc.】 Changed name to KDDI Telemarketing Inc.
2000
  • Oct.
    【KDD Telemarketing Inc.】 Established KDDI.
  • Aug.
    【KDD Telemarketing Inc.】 Opened Nagoya Branch, Launched personnel services.
1999
  • Dec.
    【KDD Telemarketing Inc.】 Established KDD Telemarketing Okinawa Inc.
1998
  • Jun.
    【KDD Telemarketing Inc.】 Launched 24 hours a day, 365 days a year services.
  • Mar.
    【KDD Telemarketing Inc.】 Launched fulfillment services.
1996
  • Aug.
    【KDD Telemarketing Inc.】 Opened Shinjuku Center and Osaka Center.
  • May 
    【KDD Telemarketing Inc.】 Established KDD Telemarketing Inc.
1987
  • Sep.
    【KDDI Teleserve Inc.】 Established KDD Teleserve Inc.
1955
  • 【International Tokyo Service Co. Ltd.】 Established International Tokyo Service Co. Ltd. as building management company.
1953
  • Commenced operations at KDD International Call Center.
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