KDDI Evolva

History

2017
  • Jan.
    Established KDDI Evolva Job Share Inc. as wholly owned subsidiary by Evolva Business Support Inc.
2016
  • Nov.
    YAMAGATA WORKPLACE is Awarded "OFFICE ENVIRONMENT Excellence AWARD" Contact center Award 2016.
    FUKUOKA WORKFORST is Awarded "OFFICE ENVIRONMENT AWARD" Contact center Award 2016.
  • Oct.
    Opened "Near-Taku Office Kamifukuoka" contact center featuring Childcare facilities.
  • Sep.
    FUKUOKA WORKFORST is Awarded "New Office Encouragement Prize" From NIKKEI Inc. & New Office Promosion Association
  • Jun.
    Opened "EvolCity" at Shinjuku Office.
  • Mar.
    Worked out the Action Plans for The Act of promotion of women's Participation and Advancement
2015
  • Sep.
    YAMAGATA WORKPLACE is Awarded "GOOD DESIGN AWARD" from Japan Institute of Design Promotion
  • Aug.
    YAMAGATA WORKPLACE is Awarded "New Office Encouragement Prize" From NIKKEI Inc. & New Office Promosion Association
  • Aug.
    Certificated “Kurumin mark”, a symbol of a company supporting childcare
  • May 
    Kyushu/Shikoku Office move to new promises in Fukuoka.
2014
  • Dec.
    The 10th anniversary
  • Jun.
    YAMAGATA WORKPLACE is completed
2013
  • Sep.
    Opened Matsuyama Center
  • Jul.
    Opened Yamagata Office
    Acquired all shares in TEPCO Call Advance Inc. and changed name to KDDI Evolva Call Advance Inc.
  • Jun.
    Relocated Chugoku/Shikoku Branch
  • May 
    Relocated Tohoku Branch
  • Apr.
    Opened Mobara Center
  • Mar.
    Expanded BPO solution services
    Launched local contact center support and agency services in Southeast Asia
  • Feb.
    Expanded IT solution services
2012
  • Sep.
    Launched "Social CRM Service" contact center solutions
  • Apr.
    Updated next generation support (general business owner action plan)
    Expanded "Technical Support" contact center solutions
  • Feb.
    Presented with commendation from Saitama Prefectural Police
2011
  • Dec.
    Commenced outsourced operations at au Sendai Contract Center
  • Jul.
    Acquired all shares in Niscom Business Support Co., Ltd. and changed name to Evolva Business Support Inc.
2010
  • Aug.
    Opened Yokohama Center
  • Mar.
    Relocated Head Office
2009
  • Mar.
    Opened Sasebo Center 2
    Opened Kanazawa Sales Office
2008
  • Dec.
    Opened Takamatsu Sales Office
  • Sep.
    Developed and released "Telephone Check & Go" telephone manners training software products
  • Jul.
    Launched "Denpoppo" international telegram service for the domestic market
  • Jun.
    Obtained ISO 27001 information security management system certification
  • May 
    Officially launched "PatMail" email newsletter publication system for mobile phones
2007
  • Oct.
    Opened Sasebo Office
  • Jun.
    Opened Hiroshima Sales Office
  • Jan.
    Obtained ISO 14001 environmental certification
2006
  • Oct.
    Opened Tohoku Branch
  • Sep.
    Obtained Privacy Mark certification
  • Feb.
    Merged with TU-KA Service Co., Ltd.
    Launched 104 directory services via au
2005
  • Dec.
    Merger between KDDI Telemarketing Okinawa Inc. and Okinawa Contact Center Inc. Established KDDI Evolva Okinawa Inc.
  • Oct.
    Transferred building management operations to KDDI Technical Engineering Service Corporation
  • Jul.
    Merged with KSS Clean Corporation
  • Jun.
    Established KDDI Telemarketing Okinawa Inc. as wholly owned subsidiary
  • May 
    Merged with CTC Create Inc.
2004
  • Dec.
    Changed name from KDDI Telemarketing Inc. to KDDI Evolva, Inc.
  • Oct.
    【KDDI Telemarketing Inc.】 Merged with KDDI Sogo Service Co., Ltd. to expand operations, focusing particularly on BPO services
  • Jun.
    【KDDI Telemarketing Inc.】Opened Fukuoka Center
  • Apr.
    【KDDI Telemarketing Inc.】Merged with KDDI Teleserve Inc. to provide comprehensive BPO resources for the KDDI Group
2003
  • Feb.
    【KDDI Telemarketing Inc.】Opened Sapporo Center
2002
  • Jul.
    【International Tokyo Service Co. Ltd.】 Merged with KDDI Shoji Co., Ltd. and K Tourist Co., Ltd.
  • Feb.
    【KDDI Telemarketing Inc.】 Opened Shinjuku Marketing Center
2001
  • Aug.
    【KDDI Telemarketing Inc.】 Opened Chiba Center
  • May 
    【International Tokyo Service Co. Ltd.】 Changed name to KDDI Sogo Service Co., Ltd. following mergers with building management companies in Osaka, Oyama and other locations
  • Jan.
    【KDD Telemarketing Inc.】 Changed name to KDDI Telemarketing Inc.
2000
  • Oct.
    【KDD Telemarketing Inc.】 Established KDDI
  • Aug.
    【KDD Telemarketing Inc.】 Opened Nagoya Branch, Launched personnel services
1999
  • Dec.
    【KDD Telemarketing Inc.】 Established KDD Telemarketing Okinawa Inc.
1998
  • Jun.
    【KDD Telemarketing Inc.】 Launched 24 hours a day, 365 days a year services
  • Mar.
    【KDD Telemarketing Inc.】 Launched fulfillment services
1996
  • Aug.
    【KDD Telemarketing Inc.】 Opened Shinjuku Center and Osaka Center
  • May 
    【KDD Telemarketing Inc.】 Established KDD Telemarketing Inc.
1987
  • Sep.
    【KDDI Teleserve Inc.】 Established KDD Teleserve Inc.
1955
  • 【International Tokyo Service Co. Ltd.】 Established International Tokyo Service Co. Ltd. as building management company
1953
  • Commenced operations at KDD International Call Center
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