History

2018

Oct. Winner of the Silver Award In the PRIDE Index The PRIDE Index was established by a private organization, Work with Pride

Oct. Opening of the “Naha Asahibashi Center” Designated as the New office location for “KDDI Evolva Okinawa(KEO)”

2017

Dec. Acquired PCI DSS certification

Jul. Opened “Pearson VUE” test center

Jul. Opened IT school “Swing IT”

May. Employment base for people with disabilities“ Sachi Mitsurusato KDDI Evolva Nobiru”start business.

Feb. “Various way of working Practical companies”Platinum + (Plus) Certification

Jan. Established KDDI Evolva Job Share Inc. as wholly owned subsidiary by Evolva Business Support Inc.

2016

Nov. YAMAGATA WORKPLACE is Awarded “OFFICE ENVIRONMENT Excellence AWARD” Contact center Award 2016.
FUKUOKA WORKFORST is Awarded “OFFICE ENVIRONMENT AWARD” Contact center Award 2016.

Oct. Opened “Near-Taku Office Kamifukuoka” contact center featuring Childcare facilities.

Sep. FUKUOKA WORKFORST is Awarded “New Office Encouragement Prize” From NIKKEI Inc. & New Office Promosion Association.

Jun. Opened “EvolCity” at Shinjuku Office.

Mar. Worked out the Action Plans for The Act of promotion of women’s Participation and Advancement.

2015

Sep. YAMAGATA WORKPLACE is Awarded “GOOD DESIGN AWARD” from Japan Institute of Design Promotion.

Aug. YAMAGATA WORKPLACE is Awarded “New Office Encouragement Prize” From NIKKEI Inc. & New Office Promosion Association.

Aug. Certificated “Kurumin mark”, a symbol of a company supporting childcare.

May. Kyushu/Shikoku Office move to new promises in Fukuoka.

2014

Dec. The 10th anniversary

Jun. YAMAGATA WORKPLACE is completed.

2013

Sep. Opened Matsuyama Center.

Jul. Opened Yamagata Office
Acquired all shares in TEPCO Call Advance Inc. and changed name to KDDI Evolva Call Advance Inc.

Jun. Relocated Chugoku/Shikoku Branch.

May. Relocated Tohoku Branch.

Apr. Opened Mobara Center.

Mar. Expanded BPO solution services.
Launched local contact center support and agency services in Southeast Asia.

Feb. Expanded IT solution services.

2012

Sep. Launched “Social CRM Service” contact center solutions.

Apr. Updated next generation support (general business owner action plan).
Expanded “Technical Support” contact center solutions.

2011

Dec. Commenced outsourced operations at au Sendai Contract Center.

Jul. Acquired all shares in Niscom Business Support Co., Ltd. and changed name to Evolva Business Support Inc.

2010

Aug. Opened Yokohama Center.

Mar. Relocated Head Office.

2009

Mar. Opened Sasebo Center 2.
Opened Kanazawa Sales Office.

2008

Dec. Opened Takamatsu Sales Office.

Sep. Developed and released “Telephone Check & Go” telephone manners training software products.

Jul. Launched “Denpoppo” international telegram service for the domestic market.

Jun. Obtained ISO 27001 information security management system certification.

May. Officially launched “PatMail” email newsletter publication system for mobile phones.

2007

Oct. Opened Sasebo Office.

Jun. Opened Hiroshima Sales Office.

Jan. Obtained ISO 14001 environmental certification.

2006

Oct. Opened Tohoku Branch.

Sep. Obtained Privacy Mark certification.

Feb. Merged with TU-KA Service Co., Ltd.
Launched 104 directory services via au.

2005

Dec. Merger between KDDI Telemarketing Okinawa Inc. and Okinawa Contact Center Inc. Established KDDI Evolva Okinawa Inc.

Oct. Transferred building management operations to KDDI Technical Engineering Service Corporation.

Jul. Merged with KSS Clean Corporation.

Jun. Established KDDI Telemarketing Okinawa Inc. as wholly owned subsidiary.

May. Merged with CTC Create Inc.

2004

Dec. Changed name from KDDI Telemarketing Inc. to KDDI Evolva, Inc.

Oct. 【KDDI Telemarketing Inc.】 Merged with KDDI Sogo Service Co., Ltd. to expand operations, focusing particularly on BPO services.

Jun. 【KDDI Telemarketing Inc.】 Opened Fukuoka Center.

Apr. 【KDDI Telemarketing Inc.】 Merged with KDDI Teleserve Inc. to provide comprehensive BPO resources for the KDDI Group.

2003

Feb. 【KDDI Telemarketing Inc.】 Opened Sapporo Center.

2002

Jul. 【International Tokyo Service Co. Ltd.】 Merged with KDDI Shoji Co., Ltd. and K Tourist Co., Ltd.

Feb. 【KDDI Telemarketing Inc.】 Opened Shinjuku Marketing Center.

2001

Aug. 【KDDI Telemarketing Inc.】 Opened Chiba Center.

May. 【International Tokyo Service Co. Ltd.】 Changed name to KDDI Sogo Service Co., Ltd. following mergers with building management companies in Osaka, Oyama and other locations.

Jan. 【KDDI Telemarketing Inc.】 Changed name to KDDI Telemarketing Inc.

2000

Oct. 【KDDI Telemarketing Inc.】 Established KDDI.

Aug. 【KDDI Telemarketing Inc.】 Opened Nagoya Branch, Launched personnel services.

1999

Dec. 【KDDI Telemarketing Inc.】 Established KDD Telemarketing Okinawa Inc.

1998

Jun. 【KDDI Telemarketing Inc.】 Launched 24 hours a day, 365 days a year services.

Mar. 【KDDI Telemarketing Inc.】 Launched fulfillment services.

1996

Aug. 【KDDI Telemarketing Inc.】 Opened Shinjuku Center and Osaka Center.

Mar. 【KDDI Telemarketing Inc.】 Established KDD Telemarketing Inc.

1987

Sep. 【KDDI Telemarketing Inc.】 Established KDD Teleserve Inc.

1955 【International Tokyo Service Co. Ltd.】 Established International Tokyo Service Co. Ltd. as building management company.
1953 Commenced operations at KDD International Call Center.