About KDDI Evolva

Message from President

This year, KDDI Evolva is celebrating the 25th anniversary of our foundation. This feat would not have been possible without all of our clients and business partners, and we would like to express our sincere gratitude for your cooperation and support.

We are all facing a "new normal" as a result of COVID-19, in which we are required to prevent the spread of infection while also achieving economic growth. With less face-to-face customer contact, business models are rapidly changing with an increasing number of corporate entities shifting toward digital transformation (DX) to incorporate new customer contact points.

As strong client engagement is becoming more important than ever before, at KDDI Evolva, we have been providing to our clients various hybrid services that allow for the fusion of "human" and "IT,” while also refining our technologies and know-how on operational improvement and business solutions utilizing state-of-the-art technologies. Moreover, we place the health and safety of our employees as our top priority, value diversity, and strive to create a comfortable work environment to secure and nurture our human resources.

As a company in the front line of ensuring a rich communication network, KDDI Evolva has established our corporate vision as "Building Trust and Growing Together with Clients.” By identifying the opportunities for improvement together with our clients, we aim to achieve two types of “Customer Success” — “Improving the Customer Experience” and “Contributing to the Core Business of Clients.”

Our company name KDDI Evolva was derived from the words "Evolution" and "Value," as we aim to evolve together with our clients, create value, and become a trusted partner in society.

We will continue to strive as one team to meet our clients’ expectations and be able to provide heart-touching experiences that go beyond what's conventional. We look forward to your continued support.

January 2021
Hajime Wakatsuki
President & Representative Director